Browse Books: Business & Economics / Customer Relations

Setting the Table: The Transforming Power of Hospitality in Business By Danny Meyer Cover Image
$19.99
Not in-store, but we'd be happy to order one for you.
Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
$30.00
Not in-store, but we'd be happy to order one for you.
Raving Fans: A Revolutionary Approach To Customer Service By Ken Blanchard, Sheldon Bowles Cover Image
$25.99
Not in-store, but we'd be happy to order one for you.
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise By Horst Schulze, Dean Merrill (With) Cover Image
$29.99
Not in-store, but we'd be happy to order one for you.
Building a Storybrand: Clarify Your Message So Customers Will Listen By Donald Miller Cover Image
$26.99
Not in-store, but we'd be happy to order one for you.
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Cover Image
$28.00
Not in-store, but we'd be happy to order one for you.
The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary By Mark Sanborn Cover Image
$22.00
Not in-store, but we'd be happy to order one for you.
The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company By Wayne McCulloch Cover Image
$28.99
Not in-store, but we'd be happy to order one for you.
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets By Micah Solomon, Herve Humler (Foreword by) Cover Image
$17.95
Not in-store, but we'd be happy to order one for you.
The JOLT Effect: How High Performers Overcome Customer Indecision By Matthew Dixon, Ted McKenna Cover Image
$31.00
Not in-store, but we'd be happy to order one for you.
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) By The Disney Institute Cover Image
$24.99
Not in-store, but we'd be happy to order one for you.
Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World (Revised, Expanded) By Fred Reichheld, Rob Markey (With) Cover Image
$35.00
Not in-store, but we'd be happy to order one for you.

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